General Manager, Bratislava

Title:               General Manager, Bratislava 

Based:            Bratislava

Base Salary: 60,000Euros

Role’s objective:

Reporting to the Board of Directors, the position will be responsible for ensuring the Bratislava location actively supports the growth of the business with a specific focus on maintaining the Company status and developing the structure for the future needs of the business.

Responsibilities:

• Ensure the smooth running of the day to day business meets our client and stakeholder requirements adhering to the organization’s financial and business strategies
• Assist with the development of the local company set up and regulatory and compliance environment, cost projection taking into account existing infrastructure, licensing and ongoing operations
• Enhance the sales network within Europe targetted at UHNW clients.
• Develop the legal framework and agreements with the wider groups services in order to ensure efficient management of operations. Ensure GDPR is adhered to across the group.
• Ensure an efficient finance structure is developed and maintained in order to support the Groups activities, advise on the best in practice processes moving forward
• Support the Groups initiatives to ensure implementation of IT & Communication systems and engage with IT and project teams to ensure appropriate input and approval to the enhancements
• Develop and manage the relationship with Slovakian government agencies and financial services regulators, assist with tax matters and company registration when needed.
• Manage the implementation of a new target operating model delivering a right sized organization ensuring that the systems and processes deliver efficient, low latency solutions.
• Lead the development of staff in the team, including training and staff development needs, considering competitors and immigration regulations, in order to meet the company objectives.
• Be responsible for the review and approval of any changes to process or new business products that require support by the Operations team
• Management reporting and ensuring team meets service level standards
• Ensure the team is constantly compliant with industry regulators as well as internal compliance and risk frameworks, develop training where needed
• Act as point of escalation for all issues relating to service delivery for the Bratislava office
• Management of the General Representative, Bratislava

Skills, Knowledge and Experience required:

• Minimum of five years’ experience in a similar role
• Proven track record in the establishment of new business functions and operations
• In depth knowledge of Slovakian government business regulations and incentives with relationships with key regulators an advantage
• Ideally would have a network or experience in dealing with UHNW clients, and ideally a background from the private banking sector.
• Experience of Target Operating Model development
• Experience managing large operations teams with high transaction volumes and complex IT systems
• The ability to effectively prioritise, manage deadlines and understand new ideas and concepts quickly
• Financial services experience would be an advantage
• Reputation for adherence to standards, policies and all regulatory requirements
• University degree or equivalent qualification
• Fluent English, and also having German would be an advantage.